• “Neural offers one of Australia’s highest quality wholesale VoIP call termination solutions. Our system’s are designed for maximum reliability and the highest possible call quality for every call. With our fully redundant and highly available voice network we maintain a minimum of 99.99% service availability.

    Neural Networks is the wholesale service provider behind some of Australia’s largest business-grade VoIP service providers.

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Industry leading sound quality

We use a combination of high-quality codecs and premium connectivity to ensure that our network has the highest audio quality available on any VoIP network in Australia. On top of this provide digital signal processing and echo cancellation on every call that passes through our network.

    • Call sound quality guarantee
    • High quality codecs, including G722, G711 and G729
    • Australia’s highest VoIP call quality
    • Premium connectivity ensures no packet loss and extremely low jitter
    • Direct connections (Private-IP) available for “internet free” VoIP

The most reliable VoIP service available – we put our money on it

Partner with Neural and experience the best business grade VoIP service can be. We maintain a 99.99% available service, including a contracted service level agreement – giving you peace of mind that your critical business phone services will always be working when you need them. We monitor our network 24×7 to ensure everything is operating as it should be. On top of this our “N+1” architecture ensures there’s always “two of everything” – ensuring that in the unlikely event that something fails, it won’t affect your service.

    • Highly-available multi-node CTS cluster
    • Load balanced, site redundant servers with automatic failover
    • 99.99% Service Level Agreement
    • 24×7 network monitoring and oncall support
    • N+1 architecture means there’s always “two of everything”

    We also operate our own IP network, allowing us the flexibility to route traffic optimally and maintain high quality service, even in the event of natural disaster. Our services reliability has been put to the test during the floods across the East Coast of Australia in 2011 and proven 100% successful. We had zero downtime throughout the entire crisis and kept all of our customers online by diverting their calls for them while they couldn’t reach their offices.

A platform you can build on


Neural’s wholesale VoIP services have been built from the ground up for high traffic voice networks and products. Our termination servers are automatically load balanced across multiple servers and links, ensuring the capacity you need is always available. We provide optional datacenter interconnects, servers, co-location and private IP connectivity to enhance your service experience.

    • Unlimited lines inbound and outbound available – never worry about line capacity again
    • Multiple high powered and fully redundant call processors
    • F5 Big-IP “LTM” and “GTM” Load balanced endpoints
    • Multiple private IP and datacenter interconnect options
    • Servers and co-location available for on-net trunking to your voice application

Cheaper than what you’re paying now

  • “We’ll beat any per-minute price for landline or mobile to wholesale customers*”

  • Our buying power and strong industry relationships allow us to provide you with better rates than our competition. You’ll be pleasantly surprised at how much more profitable your VoIP business can be in partnership with us.

Extensive feature set and compatibility

Neural provides everything you expect from a high quality VoIP wholesaler and more. Porting, number ranges, international numbers, instant provisioning, PBX, Fax, SMS and more. We’re so far ahead in feature set, we’ve even made a few innovations of our own you won’t see anywhere else in the industry.

  • Bulk number ranges in all capital and many other cities
  • Premium numbers (13, 1300 and 1800)
  • Number porting from most major carriers
  • Directory assistance services (1223, 1225, etc)
  • Fax, SMS, Post and other auxiliary services
  • Co-location and dedicated servers available for complete package solutions
  • Full Service API for custom integrations
  • Compattible with all major soft switches – or use our powerful hosted option


Powerful, sleek, brandable web interface

All our wholesale VoIP services can be controlled from our easy to use, AJAX powered web interface. You can manage numbers and accounts, place orders, even run reports with detailed output and graphs. The entire system is developed in house, so if you think of something it can’t do – it won’t stay that way for long! The interface is even brandable to the extent that you can on-sell it to your customers as a direct managed softswitch solution.

  • Complete configuration
  • Complete ordering
  • Number routing (inc redirects, fax, etc)
  • Detailed, customisable reports with graphs
  • Data exports for excel, billing and CRM
  • Completely skinnable & brandable interface
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