Professional Business Numbers

One Number. A More Professional Business.

Your business phone number is often the first impression customers have of your organisation. A professional number builds credibility, strengthens your brand and gives customers a simple, memorable way to reach you — from one location or right across Australia.

Small business owner (designer) taking a phone call at work
Incoming call09:41
1300 000 000Customer calling from Brisbane, QLD
Routed toBrisbane team · Business hours
  • 1300Shared cost
  • 1800Free call
  • 13Short & memorable

At calltime, we provide a complete range of 1300, 1800 and 13 numbers, designed to grow with your business. As your Business Communications Partner, we'll help you choose the right number and configure it to work seamlessly with your Business Phone System, Microsoft Teams Calling or Contact Centre solution.

Which Business Number Is Right for You?

Every business is different, and so are the expectations of your customers.

1300

1300 Numbers

A popular choice for a national presence while sharing the cost of incoming calls with your customers.

Ideal for growing businesses presenting a professional image across Australia.

1800

1800 Numbers

A free-call experience that encourages enquiries and makes it easier for customers to reach you.

Ideal where customer service and accessibility are a priority.

13

13 Numbers

Short, memorable numbers for organisations with high brand recognition or large customer volumes.

A premium option that makes your business easier to remember.

More than a number

More Than Just a Phone Number

Professional Business Numbers come with intelligent call routing and business continuity features, so calls always reach the right people.

Features include

  • National business numbers
  • Intelligent call routing
  • Time-of-day routing
  • Overflow routing
  • Geographic routing
  • Holiday and after-hours routing
  • Multi-site routing
  • Business continuity options
  • Call reporting
  • Easy number portability
Small business owner (designer) taking a phone call at work
1300 000 000 · Call routing
Time of day: 8am–5pmSydney officeActive
OverflowMelbourne officeAfter 20s
Geographic: QLD callersBrisbane teamOn
After hours & holidaysVoicemailScheduled

Intelligent Routing

Time-of-day, overflow, geographic, holiday and after-hours routing, plus multi-site routing and business continuity options, so calls always reach the right people.

Incoming call routed by business hours, out of office or answering service

A Long-Term Business Asset

Whether you relocate, open additional offices, move to the cloud or implement Microsoft Teams Calling, your number stays the same — easy portability and call reporting mean it grows with you.

Sydney CBD skyline at dusk across the harbour

Fully Integrated With Your Communications Platform

Whether you're using a Business Phone System, Microsoft Teams Calling, Cloud Contact Centre, SIP Trunks or On-Premise PBX, we'll make sure your number works as part of one intelligent communications solution.

FAQ

Frequently Asked Questions

Quick answers to the questions we hear most. Can't see yours? Book a free review and ask us directly.

What is the difference between 1300, 1800 and 13 numbers?

1800 numbers are free for callers. 1300 numbers are charged to callers at a shared, low rate. 13 numbers are shorter and easier to remember. We will help you choose the right one for your customers.

Can calls go to different places depending on the time or location?

Yes. Calls can be routed by time of day, caller location or availability, so they reach the right office, team or mobile.

Can we keep our number if we change providers?

Yes. Your business number is a long-term asset and can stay with your business when your phone system or provider changes.

Does a business number work with our phone system?

Yes. It works with business phone systems, Microsoft Teams Calling, Cloud Contact Centre, SIP trunks and on-premise PBXs.

Can I still answer calls when I am away from the office?

Yes. Calls to your business number can be directed to mobiles or other offices, so customers can always reach someone.

Why calltime

Why Businesses Choose calltime

Most providers recommend the platforms they sell.

At calltime, we provide independent advice backed by Australia's leading communications technologies — we assess your needs first, then design a solution that supports your growth, not a sales target.

Book Your Complimentary Review

Australian Support

Speak with a local team that understands your business.

Simple Deployment

Fast onboarding with minimal disruption.

Scalable Solutions

Technology that grows with your business.

Trusted Reliability

Stable platforms with enterprise-grade uptime.

Tailored Advice

Solutions matched to your operations and goals.

Ongoing Partnership

Long-term support, training and optimisation.

No cost, no obligation

Complimentary Business Number Review

Already have a 1300, 1800 or 13 number? We'll review your existing call routing, business continuity and customer experience to make sure you're getting the most from one of your most valuable business assets.

Make it easier for customers to remember you. Make it easier for customers to reach you. Make every call count.

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