AI Receptionist

Give Every Caller a Professional Welcome

An AI receptionist that answers calls, handles everyday questions and captures enquiries, even when your team is busy or your doors are closed.

Available 24/7, including weekends and holidays

AI Voice · Live callAfter hours
  • CallerHi, are you open this Saturday? I need a quote for some electrical work.
  • AI VoiceWe're open 8am to 12pm on Saturday. I can take your details so the team can call you back with a quote.
  • CallerGreat, it's Sam on 0400 000 000.
Enquiry capturedQuote request · Sent to your team
Meet calltime AI Voice

A Front Desk That Never Clocks Off

calltime AI Voice gives your business a natural, conversational front desk with 24/7 availability.

Callers explain what they need in their own words, and the assistant can answer, take a message or direct them to the right person.

24/7Every call answered, including weekends and public holidays

Answer

CallerWhat time do you close today?

AI VoiceWe are open until 5:30pm today, and from 8am tomorrow.

Take a message

CallerCan someone call me back about a quote?

AI VoiceCaptures their name, number and reason for calling, then sends it to your team.

Direct the call

CallerI need to speak to someone about my invoice.

AI VoiceConnects the caller straight to Accounts.

Your Next Customer May Call When You Cannot Answer

You could be with a client, working on site or finished for the day. When a call goes unanswered, the person on the other end may simply try someone else.

AI Voice helps you stay responsive without pulling your team away from their work. It welcomes callers, answers routine questions using information about your business and captures details for follow-up. When a conversation needs your team, it can route the call according to your agreed setup.

Small business owner (designer) taking a phone call at work

Stay Responsive Without Stopping Work

Keep Enquiries Moving After Hours

Give callers a helpful response during evenings, weekends and holidays, with their details captured so your team can follow up.

Reduce Everyday Interruptions

Let AI Voice handle common questions about opening hours, location and services, so your people can concentrate on customers and the work in front of them.

Reach the Right Person

Callers describe what they need naturally. AI Voice can direct sales, support and other enquiries to the appropriate person or team.

A Conversation That Feels Straightforward

AI Voice uses natural language understanding to interpret what callers are asking. They can speak in full sentences rather than choose from a long list of keypad options.

Answers Based on Your Business

Provide callers with consistent responses to the questions your team hears most often. The assistant uses the business information configured for your service.

Messages Your Team Can Follow Up

Capture the caller's details and reason for calling, giving your team a clearer starting point for the next conversation.

A Greeting That Reflects Your Brand

Welcome callers with a professional voice and greeting suited to your business, helping create a consistent first impression.

Where AI Voice Can Help

Built for businesses where the phone keeps ringing while the team is busy.

Clinics & Healthcare

Handle enquiries about opening hours, location and services while reception staff assist patients. Capture appointment enquiries for the team to follow up.

Trades & Service Businesses

Take new job enquiries while you are on the tools or visiting customers. Capture contact details and the reason for the call.

Professional Services & Real Estate

Welcome prospective clients, answer routine questions and direct callers to the appropriate contact.

Hospitality & Retail

Help with common questions during busy periods and capture enquiries when staff are serving customers.

Every business handles calls differently.

We work with you to set AI Voice up around the way your business works, and check how it fits with your existing phone service, or ours.

Talk to our team
  • Where it helpsThe calls AI Voice should answer for you
  • What callers needThe information your callers ask for most
  • When your team steps inThe point a person takes over
  • How it connectsYour current phone service, or ours
FAQ

Frequently Asked Questions

Quick answers about calltime AI Voice.

What is AI Voice?

AI Voice is an AI receptionist that can answer incoming calls, respond to routine questions, capture messages and route calls to your team.

Can it answer calls outside business hours?

Yes. AI Voice is designed for 24/7 availability, including weekends and holidays. Your setup determines how after-hours enquiries and messages are handled.

Can callers speak to a person?

Yes. Calls that need your team can be routed to the appropriate person, subject to your call-routing setup and staff availability. When no one is available, the assistant can capture a message for follow-up.

Will it work with our current phone system?

AI Voice is designed to work alongside business telephony. calltime will check compatibility and the routing arrangements needed for your service.

Can it make appointments or access our customer records?

AI Voice can answer configured questions and capture appointment enquiries. Direct booking, customer-record access and other integrations need to be confirmed for your particular setup.

How much does it cost?

Speak to calltime for pricing based on your requirements and expected call volume. We will explain the service charges and applicable call costs before you proceed.

Related services

Works With

AI Voice sits under Business Phone Systems and works alongside Microsoft Teams Calling and Cloud Contact Centre.

Why calltime

Why Businesses Choose calltime

Most providers recommend the platforms they sell.

At calltime, we provide independent advice backed by Australia's leading communications technologies — we assess your needs first, then design a solution that supports your growth, not a sales target.

Book Your Complimentary Review

Australian Support

Speak with a local team that understands your business.

Simple Deployment

Fast onboarding with minimal disruption.

Scalable Solutions

Technology that grows with your business.

Trusted Reliability

Stable platforms with enterprise-grade uptime.

Tailored Advice

Solutions matched to your operations and goals.

Ongoing Partnership

Long-term support, training and optimisation.

No cost, no obligation

See What AI Voice Could Do for Your Business

Tell us how your calls are handled today. We will help you explore where an AI receptionist could save your team time and keep more enquiries moving.

Every call answered. Every enquiry captured. Day or night.

Call usSpeak to a specialist