SIP Trunks

Modern Voice Connectivity for Today's Business

Every business phone system needs a reliable connection to the telephone network — SIP Trunks provide that connection using your internet service, replacing traditional phone lines with a modern, flexible and scalable voice solution.

Sydney CBD skyline at dusk, connected city
SIP trunk · Status
Call channels in use18 of 30
Numbers ported — local, 1300, 1800Live
Connected phone system — Teams / PBXRegistered
Failover routemobile phonesArmed

At calltime, we design SIP trunking solutions tailored to your communications environment, whether you're deploying a cloud phone system, Microsoft Teams Calling or an on-premise PBX, ensuring reliability and business continuity without unnecessary complexity.

The basics

What Is a SIP Trunk?

A SIP (Session Initiation Protocol) Trunk lets your business phone system make and receive calls over your internet connection, instead of relying on traditional copper or ISDN phone lines.

The result is a more flexible, scalable and cost-effective communications solution that grows alongside your business — whether you have five users or five hundred.

Your phone systemCloud, Teams or on-premise PBX
SIP TrunkVoice over your internet connection
Telephone networkCustomers, suppliers & colleagues

Replaces traditional copper and ISDN phone lines.

Why Businesses Choose SIP Trunking

A smarter alternative to traditional phone lines, delivering enterprise-grade voice over your existing internet connection.

Flexible & Scalable

Easily add or remove call channels, scale as your business grows, and support multiple office locations without replacing expensive infrastructure — whether you have five users or five hundred.

Built-In Business Continuity

Intelligent failover and call routing automatically redirect inbound calls to alternative offices, mobile phones or backup services if your primary system becomes unavailable.

Works With What You Have

SIP Trunks integrate with cloud and on-premise phone systems — Business Phone Systems, Microsoft Teams Calling, hybrid and multi-site setups, and Contact Centres — while simplifying communications management.

Keep Your Existing Numbers

Move off traditional phone lines without changing your business identity — we'll migrate your local, 1300, 1800 and 13 numbers with minimal disruption.

Professional Business Numbers
Ideal for

Designed for Modern Communications

Whether you're migrating to the cloud or maintaining an on-premise investment, SIP gives you the flexibility to connect your business the way you choose.

Also ideal for Hybrid Communications · Multi-site Businesses

Business continuity built in

Outages Shouldn't Stop Your Business Communicating

SIP Trunks can be configured with intelligent failover and call routing, so inbound calls automatically redirect to alternative offices, mobile phones or backup services if your primary system becomes unavailable.

That means your customers can keep reaching your business when it matters most.

Inbound callCustomer dials your number
SIP TrunkPrimary system unavailable
ReroutedAutomatically redirected
If the primary system is unavailable, calls divert toAlternative officeMobile phonesBackup service
One team, end to end

One Partner for Your Entire Communications Environment

Unlike providers who simply sell SIP services, calltime manages your entire communications solution — from Business Phone Systems and Microsoft Teams Calling through to Business Internet, Professional Business Numbers and mobile services, all through one experienced team.

  1. 01One supplier.
  2. 02One support team.
  3. 03One trusted Business Communications Partner.
FAQ

Frequently Asked Questions

Quick answers to the questions we hear most. Can't see yours? Book a free review and ask us directly.

What is a SIP trunk?

A SIP trunk connects your business phone system to the telephone network using your internet connection, replacing traditional copper or ISDN phone lines.

Will SIP trunks work with our current phone system?

In most cases, yes. SIP trunks can connect cloud phone systems, Microsoft Teams Calling and on-premise PBXs. We will check your system before anything changes.

Can we keep our phone numbers?

Yes. Your existing numbers, including 1300 and 1800 numbers, can usually be moved to your SIP trunk.

What happens if our internet or office goes down?

SIP trunks can be set up with failover, so incoming calls automatically divert to another office, mobile phones or a backup service.

How many calls can we make at once?

It depends on the number of channels on your trunk. We size it to your call volumes, and channels can be added as your business grows.

Why calltime

Why Businesses Choose calltime

Most providers recommend the platforms they sell.

At calltime, we provide independent advice backed by Australia's leading communications technologies — we assess your needs first, then design a solution that supports your growth, not a sales target.

Book Your Complimentary Review

Australian Support

Speak with a local team that understands your business.

Simple Deployment

Fast onboarding with minimal disruption.

Scalable Solutions

Technology that grows with your business.

Trusted Reliability

Stable platforms with enterprise-grade uptime.

Tailored Advice

Solutions matched to your operations and goals.

Ongoing Partnership

Long-term support, training and optimisation.

No cost, no obligation

Complimentary Voice Connectivity Review

Whether you're replacing traditional phone lines, upgrading an existing PBX or deploying a new communications platform, we'll review your existing infrastructure and recommend the most suitable SIP solution — reliable today and ready for future growth.

Smarter connectivity. Better reliability. Communications designed around your business.

Call usSpeak to a specialist