Modern Business Communications That Work the Way You Do
A business phone system is no longer just about making and receiving calls — it's the centre of how your business communicates with customers, collaborates internally and delivers exceptional service.
Plans from $9 per user, per month
Whether your team is working from the office, remotely or across multiple locations, today's businesses need a communications platform that's flexible, reliable and ready to adapt as they grow.
- In the officeDesk phones, softphones and reception
- Remote & hybridOne business number on any device
- Across locationsOne system connecting every site
At calltime, we don't recommend a business phone system because it's popular, or because it's the only product we sell. As your Business Communications Partner, we recommend the cloud PBX or VoIP phone system that's the right fit for your business, then help it grow with you.
Talk to our teamEvery Business Communicates Differently. So Should Its Communications Platform.
That's why we don't start with technology.We start with understanding your business.
Choosing a business communications platform shouldn't mean being forced into a one-size-fits-all solution. Yet that's exactly how much of the telecommunications industry operates — many providers represent a single platform, so that's the platform they recommend to every customer.
Our job is different. We're not simply a telecommunications provider — we're your Business Communications Partner. Every organisation has its own people, customers, workflows and ambitions.
Before we recommend anything, we take the time to understand how your team communicates, how your customers interact with you, the systems you already rely on and the challenges you're trying to solve. Only then do we recommend a solution.
What a Modern Business Phone System Can Do
Every solution we recommend is designed around the business outcomes that matter most to your organisation.
Never Miss a Customer Opportunity
Every unanswered call could be a lost customer.
Virtual receptionist, smart call routing, hunt groups and call queues, business-hours and holiday routing, voicemail to email, call forwarding, overflow routing and call recording make sure every call reaches the right person.
Capabilities include
- Virtual Receptionist (Auto Attendant)
- Smart Call Routing
- Hunt Groups & Call Queues
- Business Hours & Holiday Routing
- Voicemail to Email
- Call Forwarding
- Overflow Routing
- Call Recording
Work From Anywhere
Your phone system shouldn't be tied to a single office.
Desktop softphone, mobile apps and browser-based calling keep your team on one business number across every device, with calls transferable between devices for remote and hybrid work.
Capabilities include
- Desktop Softphone
- Mobile Apps
- Browser-Based Calling
- One Business Number Across All Devices
- Transfer Calls Between Devices
- Remote & Hybrid Workforce Support
A Better Customer Experience
Every interaction shapes how customers see your business.
HD voice quality, professional greetings, music on hold, caller ID, shared lines and advanced call handling — including live call monitoring where available — create a consistent first impression.
Capabilities include
- HD Voice Quality
- Professional Greetings
- Music on Hold
- Caller ID
- Shared Lines
- Advanced Call Handling
- Live Call Monitoring (where available)
Bring Your Team Together
Fewer tools, less switching between applications.
Team messaging, HD video meetings, screen sharing, presence status, file sharing and group collaboration bring calls, messaging and meetings into one platform, instead of several.
Capabilities include
- Team Messaging
- HD Video Meetings
- Screen Sharing
- Presence Status
- File Sharing
- Group Collaboration
Let AI Handle the Administration
Spend less time writing notes and more time with customers.
AI meeting summaries, automatic call transcription, conversation highlights, action items, intelligent search and follow-up notes mean less time writing notes and more time with customers.
Capabilities include
- AI Meeting Summaries
- Automatic Call Transcription
- Conversation Highlights
- Action Items
- Intelligent Search
- Follow-Up Notes
Customer asked about pricing for 12 users. Quote requested — follow-up booked for Thursday. 2 action items added.
Connect With the Tools You Already Use
Your communications should work with the software you rely on.
Microsoft Teams Calling, Microsoft 365, Google Workspace, CRM platforms and helpdesk integrations connect your phone system with the software your business already relies on.
Capabilities include
- Microsoft Teams Calling
- Microsoft 365 Integration
- Google Workspace
- CRM Integration
- Helpdesk Platforms
- Business Software Integrations
Built to Grow With Your Business
Add users, locations and functionality without replacing hardware.
Enterprise-grade security, high availability, multi-site support, flexible user management, automatic updates and disaster recovery — cloud infrastructure that scales without replacing hardware.
Capabilities include
- Enterprise-Grade Security
- High Availability
- Multi-Site Support
- Flexible User Management
- Automatic Updates
- Disaster Recovery
- Scalable Cloud Infrastructure
Business Phone System Options
Cloud, on-site or inside Microsoft Teams — every option below is part of the Business Phone Systems range, and we'll help you choose between them.
On-Premise PBX
Complete control, with your phone system on-site in your own environment.
ExploreMicrosoft Teams Calling
Turn Microsoft Teams into your business phone system.
ExploreSIP Trunks
Connect any phone system to the telephone network over your internet.
ExploreAI Receptionist
Every call answered, day or night.
ExploreWorks with every phone system
Platforms We Recommend
Because we partner with multiple leading platforms, we're never restricted to selling just one — or working towards a predetermined sales target.
Access4
A leading Australian unified communications platform built for the flexibility and local support growing businesses need.
Ask us about Access4
Dialpad
AI-powered business communications with intelligent call handling, transcription and productivity tools built in.
Ask us about Dialpad
RingCentral
A complete cloud phone system bringing call handling, video meetings and messaging into one platform.
Ask us about RingCentral
Microsoft Teams Phone
Turn the Microsoft Teams your staff already use into a full business phone system, with calling, chat and meetings in one app.
Explore Teams Calling
Epygi
On-premise IP PBX appliances for businesses that want complete control of their phone system on site.
Explore On-Premise PBXPlus more platforms
Already using a platform, or have one in mind? We work across the market and will tell you honestly how it stacks up.
Ask us about your platformSimple, Transparent Pricing
Business Phone System solutions start from $9 per user, per month.
Because we work with multiple leading platforms, we'll recommend the solution that gives you the functionality you need — without paying for features you don't.
Frequently Asked Questions
Quick answers to the questions we hear most. Can't see yours? Book a free review and ask us directly.
What is a cloud business phone system?
A cloud phone system runs over the internet instead of traditional phone lines. Your team can make and receive business calls on desk phones, mobiles, laptops or inside Microsoft Teams, from the office, home or anywhere else.
How much does a business phone system cost?
Plans start from $9 per user, per month. The right price depends on how many people you have and the features you need, and we only recommend features your business will actually use.
Can we keep our existing phone numbers?
Yes. In most cases your existing numbers can move across to your new phone system, and we manage the transfer for you.
Which phone system platform do you recommend?
There isn't one best platform, only the best one for your business. We work with several leading platforms, including Access4, Dialpad and RingCentral, and recommend one after we understand how your team works.
Do we need new handsets?
Not always. Some existing phones can be reused, and many people use a mobile app or computer instead. If new devices make sense, we supply and set up Yealink and Poly phones and headsets.
Why Businesses Choose calltime
Most providers recommend the platforms they sell.
At calltime, we provide independent advice backed by Australia's leading communications technologies — we assess your needs first, then design a solution that supports your growth, not a sales target.
Book Your Complimentary ReviewAustralian Support
Speak with a local team that understands your business.
Simple Deployment
Fast onboarding with minimal disruption.
Scalable Solutions
Technology that grows with your business.
Trusted Reliability
Stable platforms with enterprise-grade uptime.
Tailored Advice
Solutions matched to your operations and goals.
Ongoing Partnership
Long-term support, training and optimisation.
Technology will continue to change.New platforms will emerge.Artificial intelligence will reshape the way businesses communicate.But one thing won't change.
Our commitment to independent advice, exceptional local support and solutions chosen because they're right for your business — not because they're the only product we have to sell.
Find the Right Business Phone System for Your Business
We'll take the time to understand how your team communicates, the systems you already rely on and where you want your business to go — then recommend the business phone system that's the right fit, not the one we have to sell.
There isn't one best communications platform. There's only the best one for your business.
Image credits: Image: Access4 · Logo: Access4 (colour, SVG) · Image: Dialpad · Logo: Dialpad (purple mark + black wordmark, SVG) · Image: RingCentral · Logo: RingCentral (orange/blue, SVG)